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Presented by Jamie Crittall and Ian Wright.
 
Building stronger relationships is key to improving compliance and by so doing, deliver better outcomes. Getting client buy-in through consistent education of the risks posed by parasites, helps to increase their awareness and interest, gaining greater conviction to accept your veterinary recommendations and become compliant. By achieving this you will help the owner/pet bond, enhance their health and well-being by reducing the risks posed. In turn, you will create happier clients who become more loyal and bonded, who visit and spend more and tell more friends, helping to generate increased profits and a happier practice.
 

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