My background is in working in the Corporate sector both at the operational level and in a support capacity within HR. I was an Area Manager for a number of years with Pizza Hut UK, and Starbucks Coffee Company, which gave me a valuable foundation of experience to then move into a support function such as HR. After looking after Resourcing for Starbucks for the UK and Ireland, I moved into PizzaExpress in an interim capacity looking after their Recruitment department, before starting my own business coaching and consultancy practice in February 2010 and have never looked back! WHAT I DO NOW We specialise in helping SME’s that are in overwhelm, generally caused by a high demand for the services and a lack of structure to manage it efficiently. I created the BUILD system specifically to help business owners solve this problem. It is: Business Planning, Understand Your Strengths, Implement Systems and Processes Love Your Customer, Develop and Delegate. I was one of the first Talent Dynamics Performance Consultants in the world, this is a system specifically designed for Entrepreneurs. Through using strengths based psychometric tools with clients, we are able to create the right action plan for them. I have a team of 5 associates, all of whom have experience of working within Operations and/or Learning and Development at a senior level within large organisations. We take pride in being able to take these best practices and translate them into practical programmes for SME’s.