Webinar:

Building client trust in an emergency

£0.00 ex VAT

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SKU: TWV1583488519 Category:
Duration :
01:00

Speaker :
Lara Wilson
Category :
Practice Management
Sponsor :
Vets Now

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Description

When a client presents with their pet in an emergency situation they may be unfamiliar with the vet on duty, they may be at a different practice due to the circumstances and they may be in an anxious state. In order for us to provide the best care for the patient we must establish rapport with the client and build their trust in us to support meaningful decision-making and work towards the best outcome for them and their pet. This webinar provides a range of tools that can be used.

Free to watch thanks to the kind sponsorship from Vets Now.

 

Additional information

Speaker

Lara Wilson

Sponsor

Vets Now

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