About the webinar
As well as running a successful software company, Jamie’s also a practice owner, experiencing first-hand the challenges & pressures facing practice teams today. He will set out how adopting the right digital technologies & automating processes can improve your client experience (healthier animals & happier owners), reduce your team’s workload (more fulfilled staff) and improve your workflows. The result: healthier clinical outcomes, healthier team morale and healthier balance sheet.
- Identify top digital technologies that will actually make your life easier
- Pinpoint work processes that can be automated (& take your team with you)
- Enhancing workflows: integration of systems & payment portals
- Demonstrate how automation can lead to a more personalised client experience
- Why every practice should have a home delivery service to generate additional revenue
Attending the session
This webinar took place live on Tuesday 2nd November 2021 at 12:30pm GMT.
The webinar is now available to watch on demand on our website. All you have to do is log in if you’ve already got a free account with us.
This webinar is free to watch thanks to the kind sponsorship of Vitual Recall.
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About the speaker
Dr. Jamie Crittall BVSc MRCVS
Co-Founder & Direct of Virtual Recall
Senior Commercial Director Digital Services, Zoetis
Owner of Beech House Veterinary Centre
Jamie is Co-founder of Virtual Recall which provides iRecall® and OurVet.Shop™. iRecall® is the U.K.’s most successful client communication solution and operates in over 1,850 clinics across 3 continents. OurVet.Shop™ enables veterinary practices to provide their very own home delivery service to their clients. Since Zoetis’ acquisition of Virtual Recall (July 2020), he was appointed Senior Commercial Director within Zoetis’ Digital Practice Services Business Unit. In addition, Jamie owns and runs a 145-year old family-owned multi-branch veterinary practice in Surrey. He has also had a 20 year career in media, appearing regularly as a vet on The Big Breakfast; Sky News and co-presented Pet Rescuers and Pet Rescue Roadshow. He regularly broadcasts around the country and is a regular speaker at UK veterinary business, technology and marketing seminars, conferences and events. Jamie is an active Trustee of the Petplan Charitable trust.