Practice Management Membership

Become a member today to explore our library of premium quality CPD webinars delivered by expert speakers, as well as all of our upcoming Practice Management webinars. 

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Practice Management Membership includes...

Become a member today for just...

Save 13% when you pay annually!

*Prices are excluding VAT. Monthly membership is a 12-month contract.

Become a member today for just...

Save 13% when you pay annually!

*Prices are excluding VAT. Monthly membership is a 12-month contract.

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With this membership, you’ll have access to our entire library of practice manager-specific content.

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new content every month

Enjoy monthly specialist webinars

With our Practice Management Membership, you will have full access to all practice management content in our webinar library, and all future practice management webinars. Tune in live for monthly CPD sessions presented by expert speakers, and add your favourites to your watchlist. Scheduling your CPD has never been so easy!

With our Practice Management Membership, you will have full access to all practice management content in our webinar library, and all future practice management webinars. Tune in live for monthly CPD sessions presented by expert speakers, and add your favourites to your watchlist. Scheduling your CPD has never been so easy!

what can you look forward to?

Our 2022 Practice Management Webinar Schedule

You’ll have access to our Practice Management schedule. You can tune in live, or watch the recorded sessions on demand from any connected device within 24 hours of the live broadcast. 

Dr. Hanna Perrin

No-one likes to think about the worst happening – but it’s always best to plan for these things before they happen, when you have plenty of time and a clear head. In this session, we’ll cover risk assessment, risk reduction, and planning for a variety of emergencies including fire, flood, loss of power and cyberattack. We’ll explore business recovery and continuity planning; and what you need to have in place to protect your people, patients, and property.

Dr. Karen Felsted

Clients have been pushing back against the cost of veterinary care for years. We all know that some of this is unreasonable but constantly increasing prices without offering more value also doesn’t work. We’re at a point where we need to think about more sophisticated pricing strategies, what really adds value to the veterinary experience in pet owners’ minds as well as different models of veterinary care delivery for different kinds of clients.

Chris White

The Webinar will discuss how to engage your team in establishing a set of values, a vision and a strategy appropriate to your practice. Whether you are starting with a blank sheet of paper or revising your existing ones, are independent or working within a corporate framework, the right approach will help you recruit, retain, and engage a practice team that will make your practice stand out from the competition.

Orla Dempsey

Whether you want to publish a report full of hard data, gather feedback from an event, or better understand how your customers feel about your product or service, surveys can help you get the job done. In this Webinar, we’ll cover what a survey is, popular types of surveys, some survey creation best practices, and a few survey examples to get you started.

Philip Budd

At some point during our lives, most of us have found ourselves managing a less than desirable team environment. Team members don’t take ownership and it feels like, as the business owner or leader, you are having to drive performance and results, rather than it coming from the team.

If you can relate to any (not necessarily all) of the points below, this webinar will be for you:

• “Business results are not as good as they could be”

• “We are growing successfully but don’t have the right team to support growth”

• “The team have a good attitude but they don’t apply themselves”

• “It is often easier to do something myself rather than getting my team to do it”

• “It feels like I have to micromanage individuals to get stuff done”

In this webinar we are going to explore the definition of high-performing teams and the practical steps you can take as a leader or business owner to transition your existing team into high performance.

By the end of the session, you will have the tools and clarity to get your team to take ownership, accountability and responsibility for their own performance, which will positively impact business results.

Gillian A. Page

Passion is the one factor that unites all successful people in equal measure, or so the saying goes. It’s true that our heart is often involved in our passion but what about when our passion is also our livelihood, and one that others rely on for their employment; how do we also engage our head to achieve a desired prosperous business?

Dr. Karen Felsted

Practices need data to make decisions about revenue growth, expense management, profitability, marketing program analysis, efficiency, productivity and other issues. Data can be used to either get an overall understanding of how well the practice is doing operationally and financially or to solve a particular problem in the practice. But which metrics are the most important? How should this information be analyzed? And what happens if you don’t look at key metrics?

Liz Somerville

Never just a receptionist! How many times have we heard someone say “I’m just a receptionist”? In this webinar we discuss how we can empower our reception team to understand and believe in the value they bring to the practice and the wider impact this will have on their lives, our clients and our patients

Richard Casey

The need for leadership development has never been more urgent. Veterinary practices and businesses of all shapes and sizes are realising that to survive in today’s brittle, anxious, complex, and perplexing, business world, they need leadership skills and organizational capabilities different from those that helped them succeed in the past. But let’s be honest how good was leadership training in the days gone by either? Brilliant leadership can be the difference between outstanding organisational performance and disappointing failure. Great leaders steer organisations to success, inspire and motivate followers, and provide a moral compass for employees to set direction. They spearhead change, drive innovation, and communicate a compelling vision for the future. But are leaders born or made? It is a question that underpins one of the longest running debates in leadership development, whether it is possible to teach someone to become a great leader or not. In this session we will explore some of the traditional leadership skills that are still as relevant today as they were in decades gone by. We’ll move onto understanding the knowledge, skills, and behaviours, that have become essential for success today. Before concluding our journey by mapping learning methods to the appropriate learning need, and preferred style of the learner.

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Hear from expert speakers from all over the world sharing their knowledge and insights with you! Some of our top speakers are…

Become a member today for just...

Save 13% when you pay annually!

*Prices are excluding VAT. Monthly membership is a 12-month contract.

Become a member today for just...

Save 13% when you pay annually!

*Prices are excluding VAT. Monthly membership is a 12-month contract.

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